Privacy Policy

1. Introduction

Parallax Labs, Inc. ("we," "us," or "our") operates Parallax, a strengths-based management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, profile picture, and organization details when you create an account
• Strengths profiles: Individual strengths data, rankings, and related assessments that you enter into the platform
• Coaching conversations: Notes, action items, and discussion records from one-on-one and team coaching sessions
• Team membership: Team structures, member roles, and organizational relationships
• Workshop data: Workshop plans, activities, and participant information

2.2 Information Collected Automatically

• Usage data: Pages visited, features used, and interactions with the Service
• Device information: Browser type, operating system, and device identifiers
• Log data: IP addresses, access times, and referring URLs

3. How We Use Your Data

We use the information we collect to:

• Provide the Service: Deliver strengths profiles, coaching tools, team analytics, and management insights
• Improve features: Analyze usage patterns to enhance existing features and develop new ones
• Generate insights: Create aggregated, anonymized analytics about strengths patterns and team dynamics
• Communicate: Send service-related notifications, updates, and support responses
• Ensure security: Detect and prevent fraud, abuse, and unauthorized access
• Comply with legal obligations: Meet applicable legal and regulatory requirements

4. Data Sharing

We do not sell your personal data to third parties.

We may share your information in the following limited circumstances:

• Within your organization: Strengths data may be visible to managers and team members within your organization as configured by your account settings
• Service providers: We work with trusted third-party processors who assist in operating the Service, including:
  • Cloud hosting and infrastructure providers
  • Authentication services
  • Analytics providers
  • Email delivery services
• Legal requirements: When required by law, court order, or governmental regulation
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users

5. Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account:

• Personal data will be deleted within 30 days of account closure
• Aggregated, anonymized data that cannot identify you may be retained for analytical purposes
• Certain data may be retained as required by law or for legitimate business purposes (such as fraud prevention)

You may request deletion of your data at any time by contacting us at privacy@parallaxmodel.com or through your account settings.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete personal data
• Right to erasure: Request deletion of your personal data under certain circumstances
• Right to data portability: Receive your personal data in a structured, machine-readable format
• Right to object: Object to processing of your personal data for certain purposes
• Right to restrict processing: Request that we limit how we use your data

To exercise any of these rights, please contact us at privacy@parallaxmodel.com. We will respond to your request within 30 days.

7. Your Rights Under CCPA

If you are a California resident, the California Consumer Privacy Act provides you with the following rights:

• Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to delete: Request deletion of your personal information
• Right to opt-out: Opt out of the sale of your personal information (note: we do not sell personal data)
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your CCPA rights, contact us at privacy@parallaxmodel.com.

8. Cookies and Tracking

We use the following types of cookies:

• Essential cookies: Required for the Service to function, including authentication and session management
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how users interact with the Service so we can improve it

You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Service.

9. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication requirements for personnel
• Secure development practices and code review
• Incident response procedures

While we strive to protect your data, no method of transmission or storage is completely secure. If you become aware of a security vulnerability, please contact us immediately at privacy@parallaxmodel.com.

10. Children's Privacy

The Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 16, please contact us at privacy@parallaxmodel.com.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place for such transfers, including standard contractual clauses or other legally recognized mechanisms.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Parallax Labs, Inc.
Data Protection Officer
Email: privacy@parallaxmodel.com
Address: Remote-first. No physical office.